Shipping policy

Shipping Policy
We want your order to reach you quickly and reliably. Here’s everything you need to know about shipping with Orvo.

Order Processing
Orders are typically processed within 1–2 business days before they ship. You’ll receive a confirmation email with tracking information as soon as your order is on its way Orders placed on weekends or holidays will begin processing the next business day.

Shipping Destinations
We currently ship to the United States and Canada. We are working on getting logistics set up to ship internationally.

Shipping Delays
While we do our best to meet estimated delivery windows, occasional delays can happen due to weather, carrier issues, or high order volume. If your package is taking longer than expected, reach out to us at orvosupport@gmail.com and we’ll help track it down.

Incorrect Shipping Addresses
Please double-check your shipping address at checkout. We’re not able to reroute packages once they’ve shipped, but if you notice an error right after placing your order, contact us immediately at orvosupport@gmail.com and we’ll do our best to update it before it ships.